We're here to help and answer any questions you might have
Customer Support:
+92 300 1234567
+92 42 35123456
General Inquiries:
support@virtualshop.pk
info@virtualshop.pk
Available 24/7
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Business WhatsApp:
+92 300 1234567
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📍 123 Main Boulevard, Gulberg III
Lahore, Punjab 54000
Pakistan
📞 +92 42 35123456
📧 office@virtualshop.pk
🕒 Mon-Fri: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Our dedicated support team is available to help you
You can track your order by logging into your account and clicking on "My Orders". You'll also receive tracking updates via email and SMS.
We offer a 7-day return policy for most products. Items must be unused and in their original packaging. Simply contact our support team to initiate a return.
Yes! We offer Cash on Delivery (COD) across Pakistan. You can pay when your order arrives at your doorstep.
Delivery typically takes 2-3 business days for major cities and 4-5 business days for other areas across Pakistan.
Absolutely! We guarantee 100% authentic products. All items are sourced directly from authorized distributors and brands.
You can cancel your order within 24 hours of placing it. Simply contact our customer support team with your order number.